ArenaNet wrongfully banning 'Guild Wars 2' accounts for acquiring/selling gold

Since its release last August, Guild Wars 2, as with most hugely multiplayer online games, has noticed issues with the acquiring and selling of gold through gold "farmers" or "bots." What's more is that several legitimate players are experiencing wrongful bans on their accounts, being told that they have actually been shopping for &/or selling gold.

Upon logging into Guild Wars 2, it's common for players to find spam mail from bots, attempting to sell them gold. Participating in this practice, whether it is botting, acquiring or selling Guild Wars 2 gold, or employing 3rd-party programs that give the player an benefit over others is prohibited.

The Guild Wars 2 Rules of Conduct may be observed below:
"You can not order, sell, transfer or auction (or host or facilitate the ability to allow others to buy, sell, transfer or auction) , or offer to transfer, sell or auction, or purchase or accept any offer to transfer, sell or auction, any game Account or game Content, including (without limitation) game characters, character attributes, items, objects, currency, credits or copyrighted material, or any other intellectual property owned or controlled by ArenaNet, Inc., NCsoft, the Service, or our licensors, nor could you encourage or induce any other player to participate in such prohibited transaction(s), except as could be primarily authorized by the Service and by ArenaNet or NCsoft, without first acquiring our express written permission."
This is per usual for MMOs.

Some players, however, have found that their accounts have been banned merely for sending other players (friends, spouses, guildmates, and so on.)gw2 gold through the game's in-game mail program (the only strategy for trading items between players), forcing a few users to wait upwards of a variety of days to see their accounts restored. Others that have been waiting at least three days have been directed to a 62 page forum thread and told to post their client support ticket quantity with a description so that their status may be updated.

The trouble with quite a few players claiming to have actually been wrongfully banned from playing the game is that much of these claims are unrealistic. Loads of of them are simply attempts by "RMT (genuine income trading) workers who are trying whatever means they can to get back onto their accounts or even lie and try to steal new accounts by claiming them by means of a assistance ticket," said ArenaNet Assistance Liaison Gaile Gray.

"Many cheaters & RMT workers [that] are filing bogus appeals that, sadly, have to be weeded by way of and responded to before the agents can get to your legitimate request for help," Gray said.

Other techniques of appealing a violation include going to the Guild Wars 2 assistance page, clicking "How do I contact the Guild Wars 2 Account Admin Team to appeal a violation?" & following the appropriate steps.

It is a shame that a game that had such lofty objectives to alter the MMO genre has been riddled with one of the most common & largest difficulties that plague the genre. What's more is that, as it appears, legitimate players have been banned from their accounts with no word from ArenaNet as to when their account will be restored.